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| 008 | 191004s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bDAS/C |
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| 100 | _aDASTOOR, B N | ||
| 245 | 0 | _aCustomer Satisfaction Delight(The Sucess Mantra Of The 21st Century ) | |
| 250 | _a1st Ed. | ||
| 260 |
_bExcel Books New Delhi, _c2008 |
||
| 300 | _a127p | ||
| 942 | _cBK | ||
| 999 |
_c8320 _d8320 |
||