| 000 | 00339nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 191004s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bHIL/H |
||
| 100 | _aHILL N and ALEXANDER J | ||
| 245 | 0 | _aHand Book Of Customer Satisfaction | |
| 250 | _a1st Ed. | ||
| 260 |
_bInfinity Books New Delhi, _c2006 |
||
| 300 | _a290P | ||
| 942 | _cBK | ||
| 999 |
_c7161 _d7161 |
||