000 00310nam a22001337a 4500
999 _c13451
_d13451
003 OSt
008 200111b ||||| |||| 00| 0 eng d
082 _a658.4033
_bVER/R
100 _aVerey,Richard ,J
245 _aRealtionship Marketing
260 _bWiley Publication
_c2002
300 _a217p
942 _cBK