000			00343nam a22001337a 4500
999			_c13291 _d13291
003			OSt
008			200103b ||||| |||| 00| 0 eng d
082			_a651.7 _bRAO/B
100			_aRao subba ,P _aKumar Anitha ,B _aBindu Hima ,C
245			_aBusiness communication
260			_aNew delhi _bCengagae Learning _c2012
300			_a471
942			_cBK