| 000 | 00348nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 191004s9999 xx 000 0 und d | ||
| 020 | _a9788177587625 | ||
| 082 |
_a658.812 _bDYC/T |
||
| 100 | _aDYCHE Jill | ||
| 245 | 4 | _aThe CRM Hand book | |
| 260 |
_bPearson Education Pvt.Ltd HEAD OFFICE,WORLD TRADE TOWER _c2002 |
||
| 300 | _a331p | ||
| 942 | _cBK | ||
| 999 |
_c13261 _d13261 |
||